Privacy policy

PRIVACY NOTICE

In light of the new GDPR regulations, our data collection policies have been reviewed and updated so Geo Journey and your data that we hold is now GDPR compliant.

 How we use your personal information?

We take your data collection seriously at Geo Journey and will only use your personal information to provide the services or products you have requested from us.

WHAT DO WE DO WITH YOUR INFORMATION?

  • We only use your data to provide you with our products or information about our products.

  • When details such as your address and bank details are provided, we only use this information to send you the Geo Journey product you have requested.

  • We use your email data to send you information such as news, offers or general information about our business, services or products we provide to you. You have the right to opt out at and request us to stop using your data at any time.

  • Your information is never shared or sold to any third parties, it is solely used for the purpose that you provided it.

  • When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

  • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

  • Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 PRIVACY PROMISE

  • We promise to keep your information safe

  • We promise not to sell your data to third-parties

  • We give you ways to manage and review your marketing choices; you can opt out or change your preference at any time.

  • We keep a record of when and how we get consents and what you were told at the time of providing your data.

CONSENT

  • How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

  • How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@geojourney.co.uk or mailing us at.

HOW THE LAW PROTECTS YOU

The law says that we must have one or more of these reasons to collect your data:

  • We can only collect your data with your consent

  • If and when we need to fulfil a contract with you

  • When it is our legal duty

  • When it is in our legitimate interest (which we must clearly define) 

YOUR RIGHTS:

  • The GDPR regulation of ‘transparency’ means you have the right to be informed about how we will use your data.

  • You have the right to request your data from us

  • You have the right to complain to your data protection regulator - in the UK, this is the Information Commissioner’s office.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

  • Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

  • Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

HOW LONG DO WE KEEP THE DATA FOR?

We do not have a time limit on keeping your data, therefore you information will be stored with us unless you opt out and ask to be removed from our data list.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

WHAT IF YOU ASK US TO STOP USING YOUR DATA?

  • As mentioned above, you can ask us to stop using your data at any time by unsubscribing and ‘opting out’ of being contacted further.

  • You also have the right to query or complain if you are unhappy with how we have used your personal information. To do this, please contact us at hello@geojourney.co.uk

DATA PROTECTION IMPACT ASSESSMENT

  • This will allow an organisation to identify and fix problems at an early stage.

  • For further guidance see the Information Commissioners Office: https://ico.org.uk/

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@geojourney.co.uk or by mail at

Geo Journey

[Re: Privacy Compliance Officer]

Suite 104i, Business Innovation Centre, Sunderland, Tyne & Wear SR5 2TA

 

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